General
- What is CORENET X and its current scope?
- How do I participate in this current release?
- What is the implementation timeline for CORENET X?
- Will there be other submission functions in CORENET X besides submission for regulatory compliance?
- What functions will be covered under CORENET X?
- Will CORENET X eventually accept land subdivision plans?
Training and Events
Process
- Do all projects go through the same process?
- What are the requirements at each Gateway and how is each Gateway cleared?
- Will TOP applications be consolidated in a single submission at the Completion Gateway?
- How will independent submissions be submitted?
- Are amendments allowed after submission at each Gateway?
- What is Direct Submission Process (DSP)?
Submissions
- I am interested in submitting a project via CORENET X ahead of the mandatory submission dates. Are there any preparatory works required?
- Under CORENET X, who should be the first person to create the project or initiate joint submission?
- Why do I have to do a joint submission? This is different from today’s process.
- When will a submission be considered successfully made?
Login
Payments
- The computation of fees for my submission under CORENET X appears incorrect. What should I do?
- What are the modes of payments available for projects submitted through CORENET X?
- What types of payments are supported under CORENET X?
- What are the payment related features available under CORENET X?
- Who can make payment?
- Why can’t I make payments for certain agencies?
Mode(s) of Payment
Using PayNow QR
- What is PayNow QR?
- What is the payment limit for PayNow QR?
- What if my fees exceed S$200,000?
- What if I accidentally made more than one payment using the same PayNow QR?
- What should I do if the online PayNow QR expires?
- Will I receive a notification after I complete payment using PayNow QR?
Payment Process and Confirmation
- I received a notification from my consultant with a payment link. How do I ensure that the payment link is legitimate?
- How do I know if my payment is successful? Will a receipt be mailed to me?
- How long will it take for payment to be reflected in the system?
- How can I check the status of my payments?
- Who should I approach if I need help or clarification on the payment to be made or payment made?
- After successful payment, I did not receive any email confirmation or receipt. What should I do?