Who should I approach if I need help or clarification on the payment to be made or payment made? September 12, 2025 01:37 If the enquiry is specific to the agency’s payment, please approach the respective agency to which the payment is made. Related articles How do I know if my payment is successful? Will a receipt be mailed to me? What is the Service Level Agreement under the current release? How long will it take for payment to be reflected in the system? How is the fee computation different from that in CORENET 2.0? Who should I approach if I need a refund?